FAQ

Yes, your car's reverse camera will still work with our integration modules. Our modules are designed to maintain the functionality of all original features, including the reverse camera. Once the module is installed, the reverse camera will continue to operate as usual, displaying the camera feed on your main screen when you shift into reverse.

Will I keep the other factory functions like steering wheel controls?

Yes, you will keep your other factory functions, including steering wheel controls. Our integration modules are designed to retain all original features and functionalities of your car. This includes:

• Steering Wheel Controls: You can continue using your steering wheel buttons to control volume, change tracks, and access other functions.
• Reverse Camera: Your reverse camera will still work seamlessly.
• Factory Settings: All other factory settings and features will remain intact and functional.

Yes, your FM radio will still be available after installing the module. Our integration modules are designed to retain all of your car’s original features, including the FM radio. You will be able to continue using your FM radio just as you did before, along with the added functionality of Apple CarPlay and Android Auto.

Yes, our system will work even if your car menu is not in English. Our integration modules are designed to be compatible with various languages supported by your car's head unit. The Apple CarPlay and Android Auto interfaces will display in the language settings of your smartphone, which means you can enjoy the system in your preferred language.

Yes, our module will provide a GPS connection without requiring an internet connection. The GPS functionality in our integration modules relies on the GPS receiver in your smartphone or in the car’s existing navigation system, which does not need an internet connection to work.

While our modules may allow you to access apps like YouTube, we strongly advise against watching videos while driving. Watching videos or engaging in any activity that takes your attention away from the road is extremely dangerous and illegal in many jurisdictions.

No, our module is designed to be fully compatible with your car’s existing systems and should not cause any harm. Here’s why:

Plug and Play Installation: Our modules are designed for easy, plug and play installation, connecting directly to your car’s existing ports without the need for modifications or complex wiring.

Factory Settings Retained: The module is designed to retain all of your car’s original functions and features, including steering wheel controls, FM radio, reverse camera, and more.

Non-Invasive Integration: The module works alongside your car’s existing systems, adding functionality without interfering with the car's primary operations.

Safety Standards: Our products are manufactured to meet high safety and quality standards, ensuring they do not cause electrical issues or other problems.

However, as with any aftermarket installation, it's essential to follow the installation instructions carefully. If you are unsure or uncomfortable with the installation process, we recommend having it installed by a professional.

If you have any concerns or encounter any issues, please contact our customer support team for assistance.

Based on every specific car the order processing might take 2-3 days and for some specific car models 4-5 days. If you upgrade for extra storage/RAM, an additional day is needed to configure your order before shipping.

Generally delivery takes about 10 days. Sometimes it might take 15 days due to the logistics. At this moment express shipping is unavailable.

The options are to refer to a neighbor's address or to make notes about the delivery. "In case the second delivery also fails, the package will be returned to our dispatching centre in the USA  and will be kept there for 3-5 days. After the customer confirms that he/she is ready for delivery and a valid delivery address is confirmed, he/she may be requested to take the parcel from the dispatching centre.

If you are not available to receive your parcel, there are several options:

Reschedule Delivery: Many couriers allow you to reschedule the delivery for a more convenient time. Check the tracking information for options.

Authorize a Neighbor: You can authorize a trusted neighbor to receive the parcel on your behalf. Provide their details to the courier service if required.

Delivery to a Safe Place: If the courier offers this service, you may specify a safe place where they can leave the parcel (e.g., a porch or garage). Please note that this option may depend on the courier's policies.

Pick Up from Local Office/Locker: If the delivery attempt is unsuccessful, the courier might leave a notice indicating that the parcel is available for pickup at a nearby office or parcel locker.

Provide Special Instructions: When placing your order, you can leave special delivery instructions to guide the courier in case you are not available.

For specific details about your delivery options, please refer to the tracking information provided or contact our customer service team for assistance.

Yes, we deliver internationally.

Yes, we ship free of charge for international orders. However, for a few countries that are out of our reach, we might charge a small fee. We will inform you if this would be the case of your order.

We provide easy navigation. You just need to navigate through the menu and choose your car model. Leave the rest to our team. We will contact you if we have any additional questions.

Most products are plug and play and come with an installation manual. We offer technical assistance. While we recommend setup by a certified installer, if you prefer to do it yourself, we are here to help.

Contact us first to explain any issues. Once we analyze the problem, we will recommend further steps.

The return process may take from 2-6 weeks once we receive your package at the fulfillment centre, inspect your return, and complete your refund.

You can cancel your order within 24 hours after the payment.
Note that the free cancellation policy will NOT be available after 24 hours.
A 30% charge will be applied when cancelling within 3 business days after placing the order.

Please note that we are not responsible for the costs of returning the items to us unless we accidentally delivered the item to you. This includes the following reasons: either the cover was sent to you by mistake, or you received the cover in a damaged condition.